Comments on: Mitsubishi WD-82837 82-Inch 1080p 120Hz Home Theater DLP HDTV

By: Peter Drees

Peter Drees — Sun, 07 Feb 2010 15:58:38 +0000

I’ve had the WD-82837 for over a month and the picture is very good. It displays dark scenes with great clarity. Blue ray discs will blow you away. The best TV I have ever seen. The sound is good enough for most viewing but you should have a sound system to really enjoy movies and many of the programs offered on TV. Can’t beat the price for a large screen. We sit about 13′ from the screen and could sit a little closer. I found the height you set the TV is critical. The picture degrades if your eye level is not near the vertical center of the screen. The horizontal viewing is reasonable, so viewing off center is good. The adjusting of the standard features, contrast, color, sharpness etc. went well but the two advanced screens ADV1 and ADV2 are a complete mystery to me. I would realy like to get some info on this. Like many features that are there to “help” you, Net Command is a pain. My cable box has one HDMI output and one component output. Often when I switch from using my receiver (which uses the HDMI connection) to getting the signal directly from my cable box (which uses the component) the 1080 feed from the cable box is changed to standard 4X3. The only way I can account for this is Net Commands “help”. Over all I think it is the best bang for the buck and would recommend this as a great buy.
Rating: 5 / 5

By: S. Brinckman

S. Brinckman — Sun, 07 Feb 2010 14:08:28 +0000

GOT IT CHRISTMAS EVE Shipper was very fast and helpful, packing looked good, he suggested waiting till it warmed up, Temp was about 30f so I waited till NX DAY MERRY CHRISTMAS DOA!! Just like the previous review Flashing Red Light!!!! Called CS which only took 25 min to relay that a supervisor would get back to me in 24 hrs which is at this point is very comforting.Looking at an 82" BLACK SCREEN !!Unforunatly this is my second bad experience with a DLP. About 6 yrs earlier I purchased a OPTOMA RD65 which was DOA as well but had a really awesome picture and was the biggest available. After the first DOA was replaced with a HDCP refurb that was great till NOW!! If this situation requires a Tech, that will then also require parts, this then would not be a new TV and will not be a resoultion !! I do not want a repaired TV, I paid for a brand new TV that should WORK when delivered. I Will update as this Horrorshow unfolds so far it is not the MERRY HOLIDAY EXPERIENCE I EXPECTED!!
Update 12/29 still no TV or any real solution
I now realize that I did not buy this unit from Amazon but from some place called Electronics Expo which has now become a HUDGE mistake when asked about replacement credit or exchange this is what I got ???

Please be advised, requests for non-returnable or exchangeable items cannot be approved. This includes:

-TV's larger than 20 inches ??? "20 inch rule ??"

-Front Projectors

-Computers, laptops, netbooks and hard disk drives

-Video game consoles and hardware

-Audio/Video Stands/Furniture (Unopened or assembled)

-Digital Satellite Systems and equipment

-Any product with a service activation feature (XM & Sirius Satellite Radio Receivers, DirecTv, Tivo, Wireless Phones)

-Filled out extended warranties

-Items having their UPC Labels or Bar Codes cut or removed

-Cut-to-length audio or video cables

-Physical damaged items after being signed for in good condition

-Items that have been installed, physically altered, or where wires have been cut

Which is just about everything they sell had this again been STATED UP FRONT I would NEVER Have purchased anything there !! I have been going back and forth with Amazon on this issue. Also with Visa with a dispute form on the way I would not recomend BUYING ANYTHING FROM ELECTRONICS EXPO and I have the same reguards for lack of responce from Amazon as well !

I am currently on my 3rd call to Mitsubuishi who is trying to locate a REPAIR CENTER No replacement for a DOA new TV !
I Defiantly have the feeling I made an 82" MISTAKE If this how they treat an out of the box issue what happens "and you know it will" I need service in the future??
Would I even consider A MITSUBISHI or this type of purchase through Amazon again ?

NOT IN A MILLION YEARS !!!

UPDATE 2010
Mitsubuishi service tech showed up yesterday pushed a series of buttons the power light started blinking and he stated I know this problem removed back cover and discovered a piece of packing material jamed in the fan! Removed it and replaced it just to be on the safe side
in less then 15 min had the set running even helped me get it on the stand .
left the unit run for 24hrs just to be on the safe side
a couple of observations
1: The remote is crap
2: Combine that with the menu system and plan on spending some quality time trying figure out why they designed this system this way ?
3: The directions that come with the unit are on par with the remote .
4: Intial picture setting is blinding but has some good ajustments which is a big plus
5: As one other reviewer put it 82" ROCKS I had to scrape my kids jaw off the floor when he saw it ! Guess I will be canceling that visa claim !
I would now give it 3 stars.
Service tech 5 stars except when I mentioned calibration he could not leave fast enough, now I know why !

Rating: 1 / 5

By: Jebb Jackson

Jebb Jackson — Sun, 07 Feb 2010 13:28:56 +0000

I had this delivered to my home in August after preparing the space in my family room. My major point of contention is acquiring a proper stand to hold and enable easy manipulation and connections of components (you will want to play with connections) which was not cheap. However that aside the television is great clear high definition up to 1080p resolution, plenty of connections, many adjustments that can be made that why you should have your stand on wheels. There was no manual except you go online and print it. Over all a great price for a big television but try to do 3D and you might need to get a loan. This is not for your average setup spend the money and do a home theater hire a professional and you will be glad it is money well spent. A great display. It also uses less energy than my 50″ plasma and better than a projector because you can watch it for hours on end without a concern for bulb life and noise. You can find discounts online to make it worth your hard earned money.

Rating: 4 / 5

By: Brittany Dog

Brittany Dog — Sun, 07 Feb 2010 12:58:37 +0000

I have a large (15×23) home theater room that screamed for a large front projection or rear projection TV.

At the MSRP of 4,999, I thought that a front projection system might be a better buy. But then there were issues with the fan being in the way of a ceiling mount, the theater seats being in the way of a table mount and the rear windows and distance being an issue for a rear wall mount. So, I kept my eye on this baby, and when the price dropped on Christmas day to 3300, I made an offer and bought one for 3,093.95. I picked it up from the trucker on December 30th.

It is the best buy I ever made. This TV is big and beautiful. The blacks are great, in particular in comparison to the replaced 2005 era Sony SXRD XBR 60″. I have not noticed any motion artifacts. Blu-Ray disks are very impressive. Football never looked so good in my home. Although the great picture detail shows that most of the announcers never looked so bad. I rate the sound as 3 stars only because I use my receiver hooked up to my def techs. I don’ use the remote much either, since I had already given myself a Harmony 900 for Christmas – which I really like. I should say that the remote uses a different approach than most TV remotes – and is more similar to the Harmony than a traditional TV remote.

The TV is also 3D ready. I didn’t factor 3D much into the purchase, but Mitsubishi announced at CES 2010 that they will have an adapter available in the spring for viewing 3D content from a future 3D blu-ray player. 3D may turn out to be a big bonus. I will update if I have any issues.

Rating: 5 / 5

By: John E. Azevedo

John E. Azevedo — Sun, 07 Feb 2010 11:14:56 +0000

I got this thing a couple of days ago. Paid $4,500 for it and the driver would not help me get it into the house. I don’t think he put in an honest days work in his life, not even a dishonest one. I got a 55 inc. Samsung awhile back, the driver helped me get it up to the second story, plug it in, made sure it worked, then left, taking the packaging. Not getting it into the house with the drivers help was the least of my problem. got it in all by my lonesome. Had fifteen guests over for Christmas eve and we plugged it in. DOA. FLASHING RED LIGH -BLINK, BLINK, BLINK, BLINK – Call repair man the instructions said. this tv is a lemon and a big dog. I’ve never paid this much money for anything and not have it work, and, by the way, I’m not paying for this POS. Yea, you people were smart paying 3,999 while I paid 4,500 at the pavilion. but wait, I’m smarter after all. YOu paid $4K for a TV that costco is selling for $2,500. I’m not paying for this bowow and will buy an LCD. Hell, the 73 inch at costco is $1,600 and they throw in the stand. I got to be honest, the real bottom line is, no matter how much you want to BS yourself, this 82 inch job is dull, does not have a bright, crisp screen and at $1,000 would be too much. That’s why people buy LCD’s and not DLP’

12/26 After I emailed Pavillion electronics and told them what a piec of cra- this is, I got a reply that they will contact me on Monday and replace it. Too late, already working on having my cc company bounce this charge back as I will not pay. You can fool me once, but not twice. Will update, but I would not touch a DLP again, I would pay $12K for the samsung 70 inch LCD before I’d pay a nickle for a DLP. And Cost co does have the 73 and 82 inch at the prices I quoted give or take a nickle. they are the xx737, but unlike the 82837, the 82737 doesn’t come with the premanent blinking red light.

Latest update, I contacted Pavillion Electronics and they are taking this bow wow back. That is a class act as it is too large to take to a repair station and throwing a doily over it in the family room isn’t going to hide it while a return is worked out. I will never purchase anything this large again thru the internet as it is completely unmanigable and even if it works out of the box, at some point it probably won’t – good luck on taking this monster into the nearest repair center
Rating: 1 / 5